Entaj Expo Privacy Policy

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1. Scope of This Privacy Policy

This Privacy Policy applies to all personal data that the Platform collects and processes, including:

• Personal data you provide directly to us.
• Information automatically collected when you use the Platform.
• Personal data obtained from third-party or external sources.

2. Personal Data You Provide to Us

Personal data is information that identifies or can reasonably be linked to you as an individual. Depending on how you use the Platform, this may include:

a) Account Data
When you create an account, we may collect information such as your name, company or organization name, job title, address, email address, phone number, username, and password.

b) Business / Establishment Data
If you register as an exhibitor, seller, or business user, we may collect information related to your business, including business name, activity type, registration or license details, tax-related information, and other business verification data.

c) Product and Service Data
If you list, promote, or inquire about products or services, we may collect details related to those products or services, including descriptions, pricing, quantities, images, and related commercial information.

d) Payment and Transaction Data
We may collect payment-related information necessary to process transactions, such as billing details and transaction records. Payment information is typically processed and stored by third-party payment service providers and not directly stored by us, except where required for record-keeping or legal purposes.

e) Communications and Support Data
When you contact us (for example, via email, forms, chat, or phone), we may collect the content of your communications and any additional information you provide for customer support, dispute resolution, or complaint handling.

f) Stored or Uploaded Content
If you upload or provide content to the Platform (such as documents, images, or media), we collect and store that content to enable the Services.

g) Other Information
We may collect additional information you voluntarily provide, or information obtained from publicly available sources for verification, compliance, or due diligence purposes.

3. Information Automatically Collected

When you use the Platform, certain information is collected automatically, including:

a) Usage Data
Information about how you interact with the Platform, such as pages visited, features used, search queries, time spent on pages, referral URLs, and activity logs.

b) Device and Technical Data
Information about your device and browser, including IP address, browser type, operating system, device identifiers, screen resolution, language settings, and approximate location (such as country or city).

c) Location Data
We may infer your general location based on your IP address. If you enable location services on your device, we may collect more precise location data, subject to your device settings and permissions.

d) Cookies and Similar Technologies
We use cookies and similar technologies to ensure the proper functioning of the Platform, analyze usage, enhance user experience, and support marketing and advertising activities.

4. Personal Data from External Sources

We may receive personal data from third parties, such as:

• Social media or third-party login providers (e.g., Google, Apple, Facebook), when you choose to register or log in using those services.
• Business partners, service providers, or publicly available sources, where permitted by law.

We are not responsible for how third parties collect or use your data. Their processing activities are governed by their own privacy policies.

5. Purposes of Processing Personal Data

We collect and use personal data for the following purposes:

• Creating and managing user accounts.
• Providing, operating, and maintaining the Platform and its features.
• Facilitating communication between users, exhibitors, buyers, and sellers.
• Processing transactions and managing payments.
• Providing customer support and responding to inquiries.
• Improving, analyzing, and developing our Services.
• Sending service-related messages, updates, and promotional communications (where permitted).
• Conducting marketing, analytics, and advertising activities.
• Complying with legal obligations, enforcing our terms, and protecting our rights.

6. Sharing of Personal Data

We may share your personal data with:

• Service providers and vendors who perform services on our behalf (such as hosting, analytics, payment processing, customer support, and marketing).
• Business partners where necessary to provide the Services you request.
• Advertising and analytics platforms to deliver relevant content and measure performance, subject to their own privacy policies.
• Legal and regulatory authorities where required to comply with applicable laws or legal processes.
• Potential buyers or successors in the event of a merger, acquisition, or sale of assets, subject to appropriate confidentiality obligations.

We do not sell your personal data. Except as described above, we do not share your personal data with third parties without your consent.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal data is no longer required, we will delete, anonymize, or securely store it in accordance with applicable laws and technical standards.

8. Data Security

We implement reasonable technical, organizational, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security of your data.

You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized use of your account.

9. International Data Transfers

EntajExpo operates globally. Your personal data may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. Where required, we implement appropriate safeguards to protect your personal data in accordance with applicable data protection regulations.

10. Cookies and Tracking Technologies

What Are Cookies?
Cookies are small text files stored on your device that help us recognize your browser, remember preferences, analyze usage, and improve the Platform.

Types of Cookies We Use

• Essential cookies: Required for core functionality and security.
• Analytics cookies: Help us understand how users interact with the Platform.
• Preference cookies: Remember your settings and preferences.
• Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Platform.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data.
• Correct or update inaccurate information.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

You can exercise these rights by contacting us using the details below. We may need to verify your identity before responding to your request.

12. Minors

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated publication date. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@entajexpo.com

15. Consent

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described herein.